Shipping Policy

Effective Date: March 12, 2026

At IGL Boutiques, we are committed to delivering your orders quickly, securely, and with care. Below you will find all the important details regarding our shipping rates, processing times, and delivery methods.

1. Currency Notice

All prices, transactions, and shipping fees on this website are listed and processed in British Pound Sterling (GBP £).

2. Shipping Fees

We are pleased to offer Free Standard Shipping on all orders across the United Kingdom.

Minimum Spend: None

Hidden Fees: None

Destination: We currently ship to the United Kingdom only.

3. Order Processing & Delivery Times

To ensure your order reaches you on time, please review the following schedule:

Order Cut-off Time: 5:00 PM (GMT)

Order Handling Time: 1–2 business days (Monday to Friday)

Transit Time: 3–5 business days (Monday to Friday)

Total Estimated Delivery Time: 3–7 business days

Note: Orders placed on weekends or public holidays will be processed on the next available business day.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing:

  • Your tracking number.

  • A tracking link to monitor your package in real time.

5. Address Changes

If you need to change your delivery address, please contact us at [email protected] immediately.

We can modify the address only if the order has not yet been dispatched. Once the order is in transit, we will no longer be able to redirect it.

6. Delivery Restrictions

Please note the following shipping limitations:

  • We ship within the United Kingdom only.

  • We do not ship to PO Boxes.

  • We do not ship to BFPO addresses.

  • We do not ship to APO/FPO addresses.

7. Contact Information

If you have any questions regarding your delivery, please contact our customer support team.

Business Name: IGL Boutiques

Business Address: Shop 3, Red Lion Yard, Colchester CO1 1DX, UK

Website: https://iglboutiques.co.uk/

Phone: +44 1206 583981

Email: [email protected]

Customer Service Hours (GMT):
Tuesday – Friday: 10:00 AM – 5:00 PM

Sunday & Monday: Closed