Privacy Policy

Effective Date: July 4, 2026

This Privacy Policy explains how IGL Boutiques (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://iglboutiques.co.uk/ (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Browser type

  • IP address

  • Time zone

  • Cookies are installed on your device

Additionally, we collect information about:

  • The individual web pages or boutique products that you view

  • What websites or search terms referred you to the Site

  • Information about how you interact with the Site

We refer to this automatically collected information as “Device Information.”

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Full name

  • Billing address

  • Shipping address

  • Payment information (processed securely through encrypted payment gateways)

  • Email address

  • Phone number

We refer to this information as “Order Information.”

2. How We Use Your Personal Information

We use the Order Information that we collect generally to:

  • Fulfill any orders placed through the Site, including processing payments, arranging shipping, and providing invoices or order confirmations

  • Communicate with you regarding your orders or customer service inquiries

  • Screen orders for potential risk or fraud

  • Provide information, updates, promotions, or marketing communications relating to our boutique products and services, in accordance with your communication preferences

We use the Device Information that we collect to:

  • Help detect and prevent potential risk and fraudulent activity, particularly through your IP address

  • Improve and optimize the performance, functionality, and user experience of our Site

  • Analyze how customers browse and interact with our website to improve our products and services

3. Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers to help us operate our business and provide our services, as described above.

For example:

  • We use secure e-commerce and payment processing providers to process customer orders.

  • We use Google Analytics to help us understand how visitors use our website and improve the customer experience.

We may also share your Personal Information when necessary to:

  • Comply with applicable laws and regulations

  • Respond to lawful requests, court orders, or legal processes

  • Protect our legal rights, property, customers, or business

4. Behavioural Advertising

As described above, we may use your Personal Information to provide you with relevant advertisements or marketing communications that may be of interest to you.

You can opt out of personalized advertising by visiting the following services:

Facebook
https://www.facebook.com/settings/?tab=ads

Google
https://www.google.com/settings/ads

Microsoft Bing
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

5. Your Rights

If you are a resident of the United Kingdom, European Economic Area (EEA), or other regions with applicable privacy laws, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete personal information

  • Request the deletion of your personal information, where applicable

  • Object to or restrict certain processing of your personal information

  • Request a copy of your personal data in a portable format, where applicable

To exercise any of these rights, please contact us using the details provided below.

6. Data Retention

When you place an order through our Site, we retain your Order Information for our business records unless and until you request that your personal information be deleted, or unless a longer retention period is required by law.

7. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18.

8. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance the performance of our services.

You may choose to disable cookies through your browser settings; however, some features of the Site may not function properly as a result.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, operational requirements, legal obligations, or regulatory requirements. Any updates will be posted on this page with a revised Effective Date.

10. Contact Us

For more information about our privacy practices, if you have any questions, concerns, or would like to make a complaint, please contact us using the details below.

IGL Boutiques

Website: https://iglboutiques.co.uk/

Store Address: Shop 3, Red Lion Yard, Colchester CO1 1DX, UK

Phone: +44 1206 583981

Email: [email protected]

Customer Service Hours (GMT):

Tuesday – Friday: 10:00 AM – 5:00 PM

Sunday&Monday: Closed